Tribes

I love the notion of tribes.  It’s a gut-level ancestral haul back to ancient times. It’s also hot right now.  Seth Godin, marketer extraordinaire, extols tribes as key to effective marketing. We all want to belong, fit in, be a part of.

David Logan, co-author of Tribal Leadership and The Three Laws of Performance, breaks tribe culture into five stages as summarized in his 2009 TED talk.

FIVE STAGES OF TRIBES:

  1. Life Sucks
  2. My Life Sucks
  3. I’m Great (and you’re not)
  4. We’re Great
  5. Life is Great

Logan says that tribes are comprised of between 20 and 150 people, but that the goal for managers, leaders, and marketers, among others, is to help people move from the lower stages up to the next higher stage.  In fact, as I see it, moving people to the highest level should be the objective for all of us as humans.

I would love to be a part of a tribe/group in which everyone in it could genuinely say “Life is Great” all day long.  Logan says that only 2% of tribes reach stage five. How could we increase the percentage of “Life is Great” tribes to 3% or 4%? That fifth stage is the world-changing, innovating, creating springboard to a better life.  Start by moving your tribe up by inviting more people into yours. Then move yourself and them up. If you’re at stage five, congrats. Can I join?

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Corporate Kindness

In today’s USA Today, we saw a renewed focus on corporate kindness.

In the old days, they used to call it social responsibility.

In business school, they used to tell us that social responsibility was not in the interest of the shareholders. The shareholders demand a profit, they said.

That was then. This is now. A good heart is good business.  Giving some of the profits to those in need actually gives customers a better feeling about the company. Better feeling = more business. I do not think the profits and corporate kindness are mutually exclusive… to a point. At some nebulous level, though, the line needs to be drawn. Without profits, a business will not survive, cannot pay its employees, cannot re-invest into product development. The trick is finding the right mix, the correct balance. That trick applies to most things.

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